A New & Improved Way to Request a Social Security Card

A New & Improved Way to Request a Social Security Card

Social Security & You
By Brandon P. Smith, Social Security Public Affairs Specialist

Do you need an original or replacement Social Security Number card?  We now have a new – and faster – way for you to start online.

When you go to our Social Security Number and Card webpage at ssa.gov/ssnumber, we now ask you a series of questions to determine whether you can:

  • Complete the application process online.  
  • Start the application process online, then bring any required documents to your local office to complete the application, typically in less time.  

Once you complete your application (online or in-person), we will mail the card after we process the application. Please understand that we don’t issue cards at our offices.

Finish your application in the office
If you need to visit an office, please follow these steps to complete the application:

  1. Learn what types of documents you need to bring to your local office.
  2. Print and save the online control number shown once you complete the online application. 
  3. Bring the online control number – along with the documents – to your local office within 45 days to finish your application.  Find your local office using our Office Locator at ssa.gov/locator.
  4. Check in at the kiosk when you arrive.
  5. Meet with one of our employees to verify the information that you completed online and review documentation.

That’s it!  You’ll receive the card in the mail, usually within 7-10 business days.

We’re continuously expanding our services to put you in control and help you secure today and tomorrow for you and your family.  Please share this information with your friends and family – and post it on social media.

About the author

Brandon P. Smith is the author of Northeast Ohio Thrive’s Social Security & You blog. He is a Social Security public affairs specialist with the Social Security Administration, based in Cleveland. A Cleveland native, he joined the SSA in 2003. He is the primary contact for media relations, outreach, and presentations for the agency in Cuyahoga, Lake, Lorain, and Geauga counties. In addition to other communications awards, Brandon received a Deputy Commissioner Citation from Social Security’s Office of Communication in 2015 for his outstanding public affairs support of the agency’s national communication initiatives.

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