Social Security’s FAQ Page Answers Important Questions

Social Security’s FAQ Page Answers Important Questions

- in Blogs, Social Security

Social Security & You
By Brandon P. Smith,
Social Security Public Affairs Specialist

There are many online resources about Social Security, but it is important that you visit our official website SSA.gov for the most accurate and up-to-date answers. You can find lots of information about our programs and services on our Frequently Asked Questions page at faq.ssa.gov. We feature the most asked questions at the top of the page to include:

  • How can I get help from Social Security? 
  • How much will the COLA amount be for 2025 and when will I receive it? 
  • What should I do if I receive a call from someone claiming to be a Social Security employee?
  • How do I schedule, reschedule, or cancel an appointment?
  • What happens if I work and get Social Security retirement benefits?

You can also browse by topic, including:

  • Disability.
  • Supplemental Security Income.
  • Retirement.
  • Medicare.

Many of our FAQs are available in Spanish, as well, at ssa.gov/espanol.

Visit our publications library at ssa.gov/pubs for more detailed information on many important topics. Most publications are available in text, audio, downloadable formats and in other languages. 

About the author

Brandon P. Smith is the author of Northeast Ohio Thrive’s Social Security & You blog. He is a Social Security public affairs specialist with the Social Security Administration, based in Cleveland. A Cleveland native, he joined the SSA in 2003. He is the primary contact for media relations, outreach, and presentations for the agency in Cuyahoga, Lake, Lorain, and Geauga counties. In addition to other communications awards, Brandon received a Deputy Commissioner Citation from Social Security’s Office of Communication in 2015 for his outstanding public affairs support of the agency’s national communication initiatives.

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