Fighting Fraud

Know before you go with another online trial offer. Free trial offers are extremely popular marketing tactics, especially for subscription services. But unwanted charges lurk close behind. Learn how to avoid them. ...

Don't plug into that public charging station! Commonly found in airports, hotels and shopping malls, these USB-based charging stations are conduits for hackers and scammers to potentially access your cellphone data, including passwords, images and location information.  ...

Wine, whiskey, bourbon... they're all a target for scammers to separate you from your money. Better Business Bureau Serving Greater Cleveland® (BBB®) is warning consumers about the growing number of scams associated with online alcohol-related purchases. Don't take a shot at their schemes. ...

Timeshares and vacation clubs are often synonymous with high-pressure sales. Unscrupulous sellers continue to con buyers into unfavorable deals that often worsen when desperate investors offload purchases through the timeshare exit industry. ...

In a new twist on the “Grandparent Scam,” bad actors are now targeting family members using voice cloning technology. The Grandparent Scam is a well-known extortion scheme involving a telephone call or message from someone posing as a grandchild who has gotten into trouble. ...

Choosing an assisted living facility is a big decision. Whether you decide for yourself or a loved one, you want to find a new home that meets all your clinical, financial and lifestyle needs. Better Business Bureau Serving Greater Cleveland has tips for researching assisted living facilities and finding the best option for you. ...

Look out for tax debt relief scams this tax season. While there are legitimate companies specializing in tax debt relief services, tax debt relief scammers may contact consumers regarding unpaid tax bills in an attempt to scare them to solicit an immediate payment. ...

Hidden fees are in the rise everywhere we shop. Restaurants, travel companies, rideshares and other businesses are tacking on new fees to the basic costs of their services. These fees might not be evident at first glance, so if you want to avoid paying them, here are a few things you should do. ...