Fighting Fraud

Scammers are increasingly using sophisticated psychological tactics to defraud people with "carrot" incentives; more common than "stick" threats. Don't let your guard down when an enticing opportunity lures you to seek further information. ...

Toll scams are resurfacing across the United States, including in Ohio. Scammers are sending fraudulent text messages claiming recipients owe unpaid tolls and urging immediate payment. These messages often contain links to fake websites designed to steal personal and financial information. ...

You may come across a product online that catches your interest, often through a social media ad. You click on the link to the company’s website, find the product, and complete the checkout process. That's when the problems begin. ...

Every year, BBB gets complaints from homeowners who were left adrift by snow removal companies that were no-shows after the first big storm. Typically, homeowners have paid for services in advance, cannot reach the company, and are faced with finding someone to plow at the worst possible time. Don’t be left out in the cold.   ...

Everyone loves a good deal, and scammers know it. Counterfeit coupons are a popular way for scammers to steal your identity and money. These fake deals are tricking consumers on websites, social media platforms, and in texts and email inboxes. ...

Better Business Bureau® Serving Greater Cleveland (BBB®) has released its local Top Ten Scams of 2024, compiled from reports by residents of Cuyahoga, Geauga, Lake, Lorain and Ashtabula counties. The continued influences of steady inflation and the changing dynamics of the job market played a large part in how scammers chose to target their victims. ...

With so many purchases made during the holiday season, it can be easy to miss a fraudulent credit card charge or two—especially if it seems to come from a charity. Keep a close eye on your credit card statement this time of year. If you notice charitable donations that you don’t remember making, it’s likely not a memory lapse; you were a victim of credit card fraud. Beware of these red flags before you take the bait. ...

During the holiday season, consumers are often targeted by fraudulent text messages posing as major delivery carrier companies. These messages typically ask recipients to click a link to “update delivery preferences” or to “reschedule a delivery” for a package. However, these links may be fake and lead to scams that can steal personal information, and money, or install malware on a device. ...