Fighting Fraud

Airline fares and other travel costs have skyrocketed this summer, along with delayed and canceled flights. Consumers also experience trouble when selecting a third-party travel service. Many times, well-recognized business names are spoofed or imitated by less reputable companies to trick users into thinking they're dealing with the hotel or airline directly. This can result in unexpected extra fees and hassles. ...

Don't miss the signs. In order to help prevent elder abuse and neglect, stay educated about how to detect mistreatment and report any suspicions immediately, especially today, Elder Abuse Awareness Day. ...

It really is too good to be true. Sweepstakes scams continue to target older adults by email, phone and postal mail, claiming that you or a member of your family has won a large prize. In order to claim the winnings, however, you must first pay for taxes, shipping costs or other fees by wire transfer, prepaid debit card, gift card or other methods. That's just the beginning. ...

Utility scams often occur during extreme cold or hot weather, storms or changes in seasons, when many people are more likely to need their heat or air conditioning. Utility scammers impersonate water, electric and gas company representatives, threatening residents and business owners with deactivation of service if they don't pay up immediately. Read on to detect and combat their deceptions. ...

Now scammers are targeting consumers through messages on their phones. These unsolicited text messages often advertise government loans and grants to obtain quick money and personal information. It often starts with you receiving a text message like this: “Your bill is paid for April. Thanks, here’s a little gift for you.” ...

No matter how many times I've had a millennial explain it to me, I still don't understand cryptocurrency. And that's why people like me are easy targets for crypto scammers. The bottom line: don't invest in anything you don't completely understand and that doesn't have guardrails. ...

Tech support scams often first occur as a pop-up warning with a number to call on your computer or by a phone call from an alleged tech support company. Whatever form of contact, the message is usually the same: "Your technology has been compromised, and you need to contact the provided tech support company to fix it." Don't fall for it! Read on for details. ...

Finding a trustworthy tax preparer before the April 18 deadline is a good idea. The BBB offers tips for finding someone you can trust with your finances and sensitive personal information. ...