Change Your Direct Deposit Info Online

Change Your Direct Deposit Info Online

Social Security & You
By Brandon P. Smith, Social Security Public Affairs Specialist

The most convenient way to change your direct deposit information with us is by creating a my Social Security account online at www.ssa.gov/myaccount. Once you create your account, you can update your bank information from anywhere. 

We are committed to protecting your personal information, so we take steps to verify who you are.  If you already have an account, we verified your identity when you created your personal my Social Security account. If you can’t remember your username or password, don’t worry.  At the sign-in screen select Forgot Username or Forgot Password and follow the simple but secure steps to reset them.

When you are ready to change your direct deposit, we highly recommend that you do not close your old bank account until you have seen your Social Security deposit show up in the new bank account.  

We always strive to put you in control by providing the best experience and service no matter where or how you decide to do business with us. Remember, you can do much of your business with us online at www.ssa.gov/onlineservices. 

About the author

Brandon P. Smith is the author of Northeast Ohio Thrive’s Social Security & You blog. He is a Social Security public affairs specialist with the Social Security Administration, based in Cleveland. A Cleveland native, he joined the SSA in 2003. He is the primary contact for media relations, outreach, and presentations for the agency in Cuyahoga, Lake, Lorain, and Geauga counties. In addition to other communications awards, Brandon received a Deputy Commissioner Citation from Social Security’s Office of Communication in 2015 for his outstanding public affairs support of the agency’s national communication initiatives.

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