Fighting Fraud
By Better Business Bureau Serving Greater Cleveland
Better Business Bureau® (BBB®) marked the very first “National Scam Survivor Day” earlier this year by launching a new online resource aimed at helping people whom scams have impacted. BBB’s Scam Survival Toolkit, which can be found on the homepage of BBB Scam Tracker, provides tailored guidance and resources based on a person’s specific situation. It includes steps victims should take to prevent further financial impact and guidance for restoring their long-term financial and emotional well-being. Users will also be connected to the BBB Scam Prevention Guide to provide them with the knowledge they need to spot future scam attempts.
“We are immensely grateful for all the brave consumers who come forward to BBB to share their experience with scams over the years. These stories help educate others on how to avoid scams while putting a very human perspective on just how easy it is to fall victim to them” said Sue McConnell, President of BBB Serving Greater Cleveland. “Scam victims not only have to deal with the financial ramifications but also need to take care of their mental and emotional well-being. It’s a side many don’t think about and we hope the BBB Scam Survival Toolkit connects with survivors in a meaningful and impactful way.”
The Scam Survival Toolkit can be accessed at BBB.org/ScamSurvivalKit. BBB’s Scam Tracker, an online scam reporting tool, can also be accessed at BBB.org/ScamTracker. BBB recommends consumers report scams, regardless of whether or not they have lost money, to Scam Tracker in order to help prevent others from falling from similar scams.
Consumers can file a complaint at BBB.org/Complaint. Have additional questions? Reach out to your BBB at 216.241.7678 or [email protected]. Have a scam to report? Report it to BBB.org/ScamTracker.