Winter in Northeast Ohio brings with it the possibility of bitter cold, wind, snow, ice and widespread property damage. When winter storms come, Better Business Bureau® Serving Greater Cleveland (BBB®) is warning area homeowners to beware of “storm chasers” and out-of-town contractors soliciting business. Although not all storm chasers are scammers, they may lack proper licensing and insurance, offer quick but inappropriate fixes, or make promises they can't keep.  ...

Dear holiday gift shopper: While online shopping is convenient, it is also a favorite hideout for scammers. To prevent yourself from becoming a victim of a scam, BBB Serving Greater Cleveland (BBB) shares several tips. ...

How can you tell if you have mold in your home? The EPA states that if the place smells moldy, but mold cannot be seen, if water stains are present, or if you are aware of water damage, there could be mold present. Before selecting a professional to remediate flood, mold and water damage, BBB recommends that you consider a few things. ...

To help those seeking to make donations to those impacted by hurricanes, Better Business Bureau® Serving Greater Cleveland (BBB®) is partnering with BBB Wise Giving Alliance to provide the following tips when considering an appeal for charitable donations.  ...

Turns out, student loan borrowers aged 50 and older comprise approximately 22% of the total student loan debt. Older borrowers are now accounting for more student loan debt as well as the rising number of loan defaulters. If this describes you, pay attention to the White House's student loan forgiveness plan. And beware of debt relief scammers and misleading programs. ...

Recently, a local home repair business contacted Better Business Bureau (BBB®) Serving Greater Cleveland about a fake check scam. To prevent becoming a victim of check fraud, BBB warns consumers and businesses alike to be wary of situations where a third party is trying to obtain immediate payment from cashed funds or is overpaying by check and requiring quick reimbursement. ...

Save yourself a potential hassle. With online shopping growing rapidly since the onset of the pandemic, we also have to handle online returns. Better Business Bureau Serving Greater Cleveland (BBB®) is providing helpful tips for returning online purchases. ...

Local consumers have alerted Better Business Bureau Serving Greater Cleveland (BBB®) that they have received alarming notices in the mail regarding expiring home warranties. These notices are from a company named Home Warranty Solutions and are sent under the name “County Deed Records.” Consumers may confuse these official-looking mailings, which are actually direct mail advertising pieces, with correspondence from government agencies. ...